Who we are
Suggested text: Our website address is: https://longcongyigou.com
Personal Information We Collect
Suggested text: We only collect necessary information to complete your order and provide after-sales service:
Order Information: Full name, email address, shipping address, contact phone number you submit during checkout.
Technical Data: IP address, browser type, device model, browsing records, cookie data to stabilize website access and prevent fraud.
Payment Information: We do not store your credit card, debit card or bank account data. All payment transactions are securely processed by third-party authorized payment service providers.
Service Records: Emails, chat messages you send to our customer support team.
We will NOT collect sensitive personal data such as your race, identity document number, health information without your voluntary explicit consent.
Purposes of Using Your Personal Data
Suggested text: Complete order processing, product delivery and logistics tracking;
Send order status updates, delivery notifications and after-sales service reminders via email;
Respond to your consultation, return and exchange requests;
Identify fake orders, fraud and abnormal access to protect property security;
Send product promotion emails only if you actively subscribe to our newsletter; you may unsubscribe at any time with one click.
Sharing & Transfer of Personal Data
Suggested text: We will never sell, rent or trade your personal information to irrelevant commercial third parties for profit.
We only share limited necessary data with service providers required for order fulfillment:
Logistics & shipping companies (only delivery address and contact info for shipment);
Authorized third-party payment platforms (only payment verification data).
All data storage servers are located overseas. Your personal data will not be transferred to mainland China without your written consent.
Your Legal Rights
Suggested text: You have the following rights at any time:
Right to access: Request a copy of all your personal data stored on our site;
Right to rectification: Modify wrong shipping address, contact information;
Right to erasure: Apply to delete your account and all related personal data;
Right to opt-out: Unsubscribe marketing emails and reject cookie tracking;
Right to file a complaint: Contact local data protection authority if you believe we violate privacy rules.
To submit any data-related request, please email our customer service:yingying854@gmail.com
Cookies
Suggested text: This website uses essential cookies to keep your shopping cart, login status and normal page access.
You can disable cookies via your browser settings at any time, but partial shopping functions may fail to work normally.
We do not use tracking cookies for cross-site advertising without your permission.
Third-Party Tools
Suggested text: Our website may embed third-party tools including payment gateways and social media widgets. Their data processing follows their own privacy policies, and we are not responsible for their data rules.
Contact Us
Suggested text: If you have any questions, suggestions or requests regarding this Privacy Policy, please contact us via email:yingying854@gmail.com
